Marketplace of services " Hovlee.uz " Enterprise in the form of a Limited Liability Company " Open " Logic Strategy » (registered under number Reg. Number: 007825-08 , INN: 302266506. Legal address: Republic of Uzbekistan, Tashkent city, Yunusabad district, Amir Temur street, 25).

"Authorization" is the process of identifying the Buyer by entering a login (phone number) and password to access the Personal Account.

Hovlee .uz Database " Information and reference system containing information about Services, intended for potential buyers (consumers) of Services.

"Blocking of Personal Account" is a ban on the Buyer's actions on the Marketplace.

"Order Placement" refers to the Buyer's actions aimed at concluding a service purchase and sale agreement with the Seller. Each order is assigned a separate number.

"Code" Personal identification number, which serves as an additional means of protection against unauthorized receipt of the Order, is analogous to the Buyer's handwritten signature.

"Personal Account" is a personal section of the Online Store, inaccessible to third parties, individual for each user, used for the purpose of placing Orders and arranging Services, as well as receiving special offers in accordance with this User Agreement, access to which is granted after registration using the Buyer's login and password in Hovlee.uz .

means the website located at Https://hovlee.uz , integrated with the Hovlee.uz computer programs and databases , as well as the mobile application developed by the Developer, the domain name of which is registered to the Developer, and which is used by Hovlee.uz to fulfill obligations under this Agreement. It also represents a collection of intellectual property, namely software, database, design (graphic design), and information posted by the Agent and/or the Developer. The domain name and the name of the Site may be changed at the discretion of the Developer.

"Fraudulent actions" are actions committed for selfish gain through deception and/or abuse of trust, and aimed at the illegal seizure of property (cash and other material assets) of Hovlee.uz , Sellers, and/or other Buyers. These actions constitute a crime under Article 168 of the Criminal Code of the Republic of Uzbekistan and are prosecuted according to the procedure prescribed by law .

"Buyer" A legally capable individual who intends to order or purchase, or orders or purchases the Service(s) from the Seller remotely by placing an order for the Service in the Seller's online store on the Marketplace, or who uses the Service (the result of the work) solely for the purpose of consumption (for personal, family, household and other everyday (everyday) needs (goals)), not related to commercial activities.

" Organizational and technical measures taken by Hovlee.uz to protect the Buyer's personal data from unauthorized access, destruction, modification, blocking, copying, distribution, and other illegal actions by third parties.

"Seller" means a sole proprietor, legal entity, or professional income taxpayer engaged in the sale of Services through the Marketplace to the Buyer using a remote method and registered on the Marketplace.

"Agreement" This User Agreement defines the terms and conditions for using the Marketplace.

“Service” means Services that are the subject of a sales contract concluded between the Seller and the Buyer, which are freely available in civil circulation and are not prohibited by the legislation of the Republic of Uzbekistan .

“Advertisement” is an offer to sell or provide a Position made by the Seller, as well as an invitation to participate in the recruitment process made by the Employer, published on the Website under the terms and conditions specified in paragraph 13 of the User Agreement.

"Category" is the subject category (e.g., "Cars" or "Electronics") to which the Ad belongs. A category can be divided into thematically related subcategories.

The Agreement may use terms not defined in this section of the Agreement. In such cases, the interpretation of such terms is determined by the text of the Agreement. In the absence of an unambiguous interpretation of a term in the text of the Agreement, the interpretation of the term as defined by the legislation of the Republic of Uzbekistan shall prevail , and, secondarily, by the established (generally used) interpretation on the Internet.

1. Subject of the agreement

. This agreement governs the relationship between Hovlee.uz and the Buyer arising from the latter's use of the Marketplace.

2. Registration and authorization

2.1. To use the Marketplace and/or WebView, the Buyer must register by filling out the registration form on the website and/or in the application, namely: indicating the name, phone number (login), confirming the phone number via SMS , creating a password, and clicking the "Registration" button. By registering on the Hovlee.uz platform , the Buyer consents to the collection, processing, and storage of their personal data, as well as other data. The Buyer also agrees to the possibility of transferring their personal data and/or other data by the Marketplace to the following legal entities: Open LLC Logic strategy ”, LLC “ AFSU - MAYSA ”, JSC “ Click ”, JSC “ Payme ”, LLC “ Play Mobile ”

Other data are the User’s behavioral data that do not serve as an identifier for establishing his or her identity:

• addresses indicated when using mobile applications of the above-mentioned legal entities;

• account image;

• additional settings defined by the User based on their personal preferences.

2.2. The User hereby consents to receive newsletters from Play LLC. Mobile ", via a short message ( SMS ) to the specified mobile phone number. The Buyer agrees that publications and materials posted on the website may be used by Hovlee.uz for the purpose of promoting the Marketplace, to attract the attention of other consumers to the Online Store as a whole or to the Services, both with and without identification of the author of the publication or materials, without the obligation to provide reports on the use of such messages and materials, without the need to obtain special permission from the Buyer and without paying royalties, throughout the entire Internet space indefinitely, with the right of Hovlee.uz to grant the specified rights to use such messages and materials to third parties.

2.4. The Marketplace may be integrated with other services and software products of the legal entities specified in paragraphs 2.1 and 2.2. Integration may include, but is not limited to, technical interaction, data exchange, account synchronization, and other forms of integration aimed at ensuring service compatibility and improving the user's experience using the Marketplace.

2.5. The Buyer independently creates a password to access their Personal Account. Hovlee.uz reserves the right to impose requirements on the password when creating it (length, allowed characters, etc. ) .

2.6. The Parties to the Agreement guarantee that they have the legal capacity to enter into and execute this Agreement.

2.7. The Buyer's account is necessary and sufficient information to access Hovlee . uz .

2.8. After registration, the Buyer has the opportunity to upload an image for their Personal Account. The image must not infringe on the exclusive rights of third parties.

3. Making purchases

Ordering

3.1. Using the Marketplace, the Buyer can search for goods and Services and information about goods and Services, and purchase the required Service.

3.3. When making a purchase (reservation), the Buyer:

• Enters into direct contractual relations with the Seller from whom he purchases the Service.

3.4. Hovlee.uz and the Seller may delegate the performance of their obligations under the contract with the Buyer to third parties, with the Seller remaining responsible for its performance.

3.5. By placing an Order (by clicking the “Place an Order” button or another similar button), the Buyer confirms that:

• information about the Services has been communicated to the Buyer in full. According to Article 427 of the Civil Code of the Republic of Uzbekistan , the Seller undertakes to provide the Buyer with the necessary and reliable information about the goods and Service(s ) offered for sale, which complies with the established legislation or the requirements for the content and methods of providing such information usually presented in retail trade;

• he has fully read this Agreement, fully understands it, and also understands and agrees with the subject and terms of the Agreement concluded with the Seller;

• he has read all the essential terms and conditions of sale of the Service. The essential terms and conditions of sale of the Service are indicated by the Seller on the page describing the Service;

• he is a legally competent person who has the right to independently conduct purchase and sale transactions in accordance with the legislation of the Republic of Uzbekistan.

3.6. To verify the Buyer upon placing an Order, the Buyer is sent a Code via SMS to the phone number provided during registration. The Service is also provided upon presentation of the barcode or QR code generated in the Buyer's Personal Account.

3.7. The Seller's obligations to provide the Service(s) and other obligations related to the provision of the Service(s) arise from the moment the Service is confirmed to be available on the Hovlee.uz marketplace . If , after payment for the Service, it is discovered that the Service cannot be provided, or there have been technical failures in the platform, or defects in the Service properties, etc. , Hovlee.uz reserves the right to cancel the Order, but the Seller remains responsible for such cancellation.

3.8. Wholesale and retail trade carried out in the form of electronic commerce is regulated by the Regulation on the procedure for carrying out wholesale and retail trade activities, approved by the Resolution of the Cabinet of Ministers of the Republic of Uzbekistan dated November 26, 2002 No. 407, the Rules of retail trade in the Republic of Uzbekistan, approved by the Resolution of the Cabinet of Ministers of the Republic of Uzbekistan dated February 13, 2003 No. 75 and the Rules for the implementation of electronic commerce, approved by the Resolution of the Cabinet of Ministers of the Republic of Uzbekistan dated June 2, 2016 No. 185.

3.9. The Buyer is fully aware of the content and consequences of their actions in concluding and executing the contract for the provision of Services with Hovlee.uz , as well as the contract for the sale and purchase of Services with the Seller.

3.10. The Buyer fully agrees that, based on the history of completed and unredeemed orders, as well as the amount and contents of the order, the user may be denied the opportunity to place an order with a cash payment method. However, the user may pay for the order using any other available payment method or at the location where the Service is provided.

3.11. The service presented on the website through graphic images-samples, which are the property of the Marketplace.

3.12. Due to the different technical specifications of the Buyer's monitors or devices, the image of the Service may differ from that presented on the website. The appearance of the Service may differ from that described on the website.

3.13. The presence of the Service on the Seller’s website is a guarantee of its availability and responsibility for this rests with the Seller.

Payment for Services

3.15. Payment for orders on the Marketplace is made only by bank transfer and non-cash funds through payment systems, as well as using bank cards.

3.16. The Buyer makes the payment in favor of Hovlee.uz , which acts on behalf of the relevant Seller with the involvement of an authorized payment processor or electronic money operator and is the recipient of the payment as the Seller's agent.

3.17. In cases stipulated by current legislation, when paying for an Order online, the sales receipt is sent to the email address or to the appropriate section of the personal account specified by the User when placing the Order.

3.18. The price of the Services(es) is indicated in the national currency – in Uzbek soums and may not include value added tax.

Receiving a Service (Order)

3.20. Upon receipt of the Service, the Buyer is required to present the Seller with the Code sent via SMS, or the barcode or QR code generated in the app. If the sent and presented Codes match, the Seller reserves the right to provide the Service to the person presenting it.

. To verify the exclusion of fraud in the provision of a prepaid Service, the administrator of a retail outlet registered on Hovlee.uz or its employee has the right to request that the Buyer present an identity document.

3.22. The paid Service will be stored in the User's orders section until the 30th of each month.

3.23. The Buyer's failure to appear at the Retail Outlet providing the Service purchased from the Seller within the timeframe specified in Section 3.22 of this Agreement, or to perform other necessary actions to accept, reschedule, rebook, or transfer the Service to a third party, shall be deemed the Buyer's full acceptance of the Service from the Seller. In this case, a receipt for the purchase and acceptance of the Service rendered shall be issued.

3.24. In cases where the Buyer gives a reasoned refusal to accept a previously purchased service and requests a refund, the marketplace will initiate the refund process to the Buyer within 15 days of the Buyer's request. This clause does not apply if the service was transferred to a third party as a gift or re-registered to a third party, but the third party did not use the service.

3.24.1. Clause 3.24 does not apply to the following cases:

 - donation of the Service to a third party;

 - the third party did not use the Service;

 - the service was re-registered by the Seller to a third party.

Buyer's refusal of the Service without any claims regarding its quality

3.25. The Buyer has the right to refuse a Service of proper quality at any time before its provision, but no more than 5 business days before the expiration of the Service selected by the Buyer, and after the Service has been provided, if the Service has any significant defects, within 15 calendar days from the date of provision of the Service by the Seller, to return the funds spent or exchange the Service of inadequate quality for a similar one from the Seller where it was purchased.

3.26. A refund for a Service of proper quality is possible provided that the deadline for the provision of the Service does not exceed 5 business days and it has not been used by the Buyer, the data with the barcode ( QR code) has been saved, as well as a document confirming the fact and conditions of purchase of the specified Service.

Returns and exchanges of poor quality services

3.31. If any defects are discovered in the Service, unless they were specified by the seller, the Buyer has the right, at his discretion:

• demand a replacement for a Service similar in composition to the one previously purchased;

• demand a replacement for the same Service, differing in its composition, with a corresponding recalculation of the purchase price;

• demand a proportionate reduction in the purchase price;

• demand free elimination of defects in the Service or reimbursement of expenses for their correction by the Buyer or a third party;

• refuse to execute the sales contract and demand a refund of the amount paid for the Service.

3.33. The Buyer has the right to make the listed claims against the Seller regarding defects in the Service if they are discovered during the warranty period or expiration date. In cases where the warranty period is less than one week and defects in the Service are discovered by the Buyer after the expiration of the warranty period but within one week of the date the Service was provided to the Buyer, the Seller shall be liable if the Buyer proves that the defects in the Service arose before or after the Service was provided to the Buyer, or due to reasons that arose prior to that time.

After the expiration of the warranty period, the Seller shall not be liable for any defects in the Service.

Since Hovlee.uz does not have the right to establish a warranty period for the Service(s), it is established by the Seller.

3.35. Such evidence may be the conclusion of an expert examination conducted independently at the initiative and expense of the Buyer.

Provision of services

3.37. The terms and conditions for the provision of Services depend on the type of service and the capabilities of the Seller. Each Seller establishes its own rules for using its services, which may be specified in the Seller's personal Offer forms and User Agreement forms, which can be added by the Hovlee.uz platform in each Seller 's personal account.

3.38. The User has the right to refuse to use the services due to disagreement with the Offer or the Seller's User Agreement.

3.39. The Platform shall not be liable for the terms and conditions specified in the Offer and/or the Seller's User Agreement, and if the Seller does not have them, Hovlee.uz shall bear no liability for the Service(s) rendered without the Buyer 's prior familiarization with the Offer and/or the Hovlee.uz User Agreement form .

3.40. By accepting the Offer or the Seller's User Agreement, the Buyer fully accepts and agrees to their terms and conditions, understanding all risks and costs involved.

3.39. Defects in the execution of the Order:

• discrepancy between the Services(es) and the description in the card/wrong format/method, etc .;

• incomplete set of Services(es);

• improper packaging of the Service;

• absence of one or more Services in the Order;

• The service (s) was(were) provided unprofessionally or without the appropriate documents, etc.

3.40. If the Buyer has not checked the Order for conformity, completeness, or other signs of non-compliance with their expectations, the Seller is liable only for those defects in the Order that the Buyer has proven to have arisen prior to the provision of the Services(es).

4. Buyer's Refund

4.1. In cases where the Buyer makes a return for the Service and requests a refund, the Seller will refund the funds in accordance with this Agreement and in accordance with the procedure established by the legislation of the Republic of Uzbekistan .

4.2. Refunds of accrued funds for the Service are made by bank transfer upon agreement with the Buyer on a case-by-case basis. Cash refunds are not possible.

5. Rights and obligations of the parties

5.1. Buyer:

5.1.1. Understands that any action performed from his Personal Account using his Account is considered an action performed by the Buyer himself.

5.1.2. By performing actions on the Marketplace using your Account, you confirm that you have read this User Agreement and agree to comply with its terms.

5.1.3. Carefully check the correctness of the selected Order (amount, selected Service, number of Services, etc. ) before paying for it.

5.1.4. The User undertakes not to disclose their login (phone number) and password to third parties, and is thus solely responsible for the safety of their login (phone number) and password.

5.1.5. Must provide true, accurate, and complete information about themselves in their Personal Account and keep this information up to date.

. Obliged to immediately notify Hovlee.uz of any unauthorized (not authorized by the Buyer) access to the Personal Account using the Buyer's account and/or any violation (suspected violation) of confidentiality and access to the Personal Account .

5.1.7. If access to the Personal Account is blocked, deleted, and/or suspended, the User has no right to re-create an Account on the Marketplace.

5.1.8. Understands that all claims regarding the quality of Services purchased through the Marketplace are submitted to the relevant Seller.

5.1.9. Undertakes to comply with the legislation of the Republic of Uzbekistan and international standards governing commercial activities, as well as the rights and interests of third parties, when using the Marketplace.

5.1.10. Before entering into the Agreement, please review the User Agreement, payment terms, and the offer on the Seller and Marketplace services page.

5.1.11. Provide accurate information about yourself (full name, contact phone numbers, email address) and details for the provision of the Services(es).

5.1.12. Must accept and pay for the Service(s) within the timeframes specified in this User Agreement.

5.1.13. Must comply with the terms of participation in current promotions.

5.1.14. Has the right to publish reviews of Services purchased using the Marketplace.

5.2. Hovlee . uz :

5.2.1. Has the right to take any reasonable measures to identify and prevent illegal actions using the Marketplace.

5.2.2. The right to request an identity document of the Buyer (scanned copy) and a photograph of the purchase (screenshot).

5.2.3. The Buyer is not responsible for the inaccuracy of the bank card, electronic money account, and telephone number information provided by the Buyer.

5.2.4. Has the right to make changes to the User Agreement unilaterally.

5.2.5. The right to refuse to transfer the Service to the Buyer's ownership in the event of a violation of the terms of participation in promotions.

5.2.6. Has the right to demand presentation of a passport if this is required by the specifics of the Services(es) and the terms of the promotion.

5.2.7. The right to prohibit the publication of the Buyer's review of the purchased Service in cases where such review:

• contains insults, rude statements or obscene language;

• duplicates previously published reviews, contains repeating text templates and wording;

• contains a photo that is not related to the Service(s) or a photo of an intimate Service in use;

• contains advertising materials;

• does not relate to the purchased Service, does not contain information or opinions about it (however, the complete absence of text in the review is not grounds for its rejection); contains propaganda.

6. Terms of publication of customer reviews.

6.1. The Buyer has the right to leave reviews about the Services(es) that were purchased on the Hovlee .uz marketplace .

6.2. Reviews are published after they have been verified for compliance by the Buyer with the requirements specified in paragraph 6.3 regarding the content of the Review text.

6.3. When publishing a review, the Buyer is obliged to comply with the following requirements for the content of the review:

6.3.1. The review text must contain the Buyer's personal description of the purchase and use of the Service. The text must not contain any extraneous photographs, videos, information, requests, advertising, or other materials unrelated to the Service.

6.3.2. The text of a negative review must indicate the reason why the Buyer was dissatisfied with the Service.

6.3.3. The review must not contain offensive statements, slander, or obscene language (including words in which individual letters are replaced by other symbols).

6.3.4. The text of the review must not duplicate a previously posted review.

6.4. The Buyer has the right to publish reviews with their personal information or anonymously. By publishing a review with their personal information, the Buyer voluntarily discloses such information to an unspecified group of persons.

6.5. Hovlee.uz reserves the right to delete any review that does not comply with the requirements established by law or this Agreement, or that violates the rights of third parties.

7. Breach of Agreement

7.1. In the event of a breach of this Agreement by the Buyer and/or the commission of illegal actions , Hovlee.uz reserves the right to block the Buyer's Personal Account or limit the Buyer's use of the Marketplace.

8. Email , SMS , and Messenger Policy

8.1. By using the Marketplace, the Buyer agrees to receive email , SMS messages , and instant messaging messages of an advertising nature .

8.2. If the Buyer wishes to unsubscribe from receiving informational e-mails, he/she has the right to notify the Site Administration at info@ols.uz , after which the sending of informational e-mails to the User’s e - mail address and/or subscriber telephone number will immediately cease .

9. Limitation of Liability

9.1. The Marketplace is provided “as is” ( as is ), i.e. means that Hovlee . uz is not responsible for any problems that arise during the installation, updating, support and operation of the Marketplace (including compatibility issues with other software products (packages, drivers, etc.), discrepancies between the results of using the Marketplace and the Buyer's expectations, etc. ) .

9.2. The Buyer acknowledges that they are personally responsible for any potential issues related to incompatibility and conflicts between the Marketplace and other software used by the Buyer.

9.3. Hovlee .uz does not guarantee that the Marketplace:

9.3.1. Meets or will meet the requirements of the Buyer.

9.3.2. Will be provided uninterrupted, prompt, secure and error-free.

9.3.3. The services and information obtained through the use of the Marketplace will, to the extent possible, meet the Buyer's expectations and comply with the high quality and requirements for Services (works) imposed by law and the Marketplace's policies.

9.4. Hovlee.uz is not responsible for, does not compensate, and is not liable for any damages, including lost profits, moral or other harm, caused to the Buyer or third parties as a result of their use of the Marketplace, or in connection with the functioning of the Marketplace, including for damages associated with making any decisions and actions based on information posted on the Marketplace.

9.5. Hovlee.uz is not responsible for transactions between the Buyer and the Seller concluded through the use of the Marketplace, including for third-party services that the Buyer uses to pay for purchases on Hovlee.uz (mobile operator services, electronic payment system services , etc. ) .

9.6. Hovlee.uz is not responsible for any information or materials posted on the Marketplace website that the Buyer accesses through the Marketplace, nor for the availability of such websites or content and the consequences of their use by the Buyer.

9.7. Hovlee.uz is not responsible for actions taken in the Buyer's Personal Account by third parties who have obtained the Account as a result of their illegal actions.

9.8. Hovlee .uz is not responsible:

• for the actions/inactions of the Seller when fulfilling Orders and Services;

• for false information provided by the Seller.

• for the presence or absence of Services(es) from the Seller.

10. Buyer Claims.

10.1. Customers' requests are considered by the customer support service at the email address info @ ols . uz .

10.2. If the Buyer does not agree with the resolution of a dispute, claims may be made in the following ways:

10.2.1. By post of the Republic of Uzbekistan (its regional branches or services) to the address: Tashkent , Yunusabad district, Amir Temur street, 25.

10.2.2. By e-mail info @ ols . uz in the form of an electronic sample (scan) of the document signed with a handwritten signature.

10.3. The claim is made in free form with the mandatory indication of the following information:

• order number on the Hovlee.uz website ;

• description of the deficiencies of the Service received;

• buyer's requirement;

• payment details, passport data, PIN and TIN of the Buyer if a claim for payment of a penalty is made.

11. Personal data

they provide in their Personal Account, is stored and processed by Hovlee.uz in accordance with the terms of the Privacy Policy, which is set out in a separate document.

12. Intellectual property

12.1. The owner of exclusive rights to the Marketplace, including, but not limited to, the rights to the domain name, the Marketplace logo and databases is Hovlee. uz.

12.2. The Buyer shall not have the right to use the Marketplace in ways not provided for in the Agreement, including extracting information in any form in ways not provided for in the Agreement.

12.3. For the purposes of executing the Agreement, conducting contests, promotions, announcing and informing Buyers, and other similar events, exercising the legitimate rights and interests of Hovlee.uz , and ensuring the functioning of the Marketplace, the Buyer grants Hovlee.uz a worldwide, perpetual right to use photographs and review texts of the Services that they leave publicly on the Internet in any way , on all known or unknown media, for the entire duration of the exclusive right, and to transfer such right to third parties, with or without the author's name.

12.4. Each buyer/user, upon registration, agrees to the user content policy when using the Hovlee . uz service , the www . hovlee . uz website and the Hovlee . uz mobile application .

, upon registration, as well as when using the Hovlee.uz service , the www.hovlee.uz website , and the Hovlee.uz mobile application , gives their consent to review the information located on the website or in the application in the section called Articles.

13. Announcements

13.1. Hovlee.uz allows the User to publish Advertisements on the Website. After completing the appropriate form and undergoing SMS verification , the User may publish the Advertisement on the Website. SMS verification is performed once and consists of sending a verification code to the phone number specified by the User, which the User then enters into the form. SMS verification may be repeated due to internal security procedures.

13.2. Advertisements posted by the User on the Website are available to all users. Along with the Advertisement, a contact form will also be available, allowing other users to contact the User who posted the Advertisement and send them a message.

13.3. Upon publication of the Advertisement, the User grants a non-exclusive, territorially unlimited and royalty-free license to record, reproduce and distribute the Advertisement in whole or in part for the purpose of displaying it on the Website - Hovlee.uz and Hovlee.uz partners through whom the Website is promoted, as well as anywhere via the Internet, including search engines (e.g. Google ) and social networks (e.g. Facebook ). Granting a license is necessary for the full use of the Service. Due to the nature of the Internet , Hovlee.uz does not have full control over the distribution of content published or transmitted using the functions of the Website to other Users, and is not liable for this to third parties, in particular in the event of copying and distribution of the Advertisement by third parties on websites and portals unrelated to the Service.

13.4. The content of each Advertisement must comply with the requirements set forth in Section 10.1 of the Rules, be truthful, unambiguous, and understandable, and also meet the technical requirements listed by Hovlee.uz . The User may determine the content of the Advertisement within the law and in accordance with the following requirements:

a . The advertisement is written in the state, Russian or English language, it does not contain words and expressions that are generally considered vulgar or offensive;

b . The User selects one Category and subcategory corresponding to the topic to which the Advertisement should be classified;

c . The User must indicate the final price in national currency (including VAT, if applicable) and optionally indicate that the price is negotiable. The position may be offered for free or in exchange for another product or service. This provision does not apply to Ads in the "Jobs" and "Business and Services" categories, for which indicating the remuneration in the Ad is not a mandatory requirement;

d . The User specifies the condition of the Item (new or used) (except for ads in the Categories/Subcategories "Business and Services", "Work", "Animals", "Real Estate", "Food/Drinks", "Transport", "Other" (in the Category "Hobbies, Recreation and Sports"), "Garden/City", "Tickets", "Antiques/Collections ");

e . the advertisement must contain a clear, accurate and complete description of the Position, including truthful and non-misleading information about the features of the Position;

f . The advertisement cannot contain contact information - such information may only be provided in the form fields designated for this purpose;

g . The subject of the Advertisement may only be an item that the User owns, or has the right to dispose of, or advertise (offer for sale). If the Subject of the Advertisement is located outside the Republic of Uzbekistan, the User is obligated to clearly indicate this in the Advertisement.

h . one Advertisement may offer one Position;

i . You must indicate whether the Ad offers a single item, multiple items, or a set/package (a set means a collection of elements that form a single whole). A single Ad may include information about the availability of the Item in different colors or similar versions (except for the categories "Business and Services" and "Jobs");

j . The advertisement may not include such content as, in particular, advertising offers and any other advertising information, website addresses and other elements leading users to the resources of companies providing the same or similar services as Hovlee . uz (i.e., services for publishing offers or advertisements by Internet users).

13.5. If a User posts an Ad in the wrong Category, Hovlee.uz reserves the right to move it to another Category. However, if this change results in the Ad being posted beyond the Limit, such Ad may only be posted if payment is made for its posting beyond the limit.

13.6. The Advertisement position cannot be:

a . search for Positions (except for Advertisements in Categories/Subcategories “Business and Services”, “Lost and Found”, “Knitting” );

b . a proposal of a romantic, marital, or sexual nature;

c . all goods and services prohibited by the legislation of the Republic of Uzbekistan, as well as any other goods and services prohibited from sale by current legislation, stolen goods or goods that have become the subject of a judicial or administrative dispute, goods subject to enforcement proceedings, bankruptcy proceedings or constituting the property of an entity undergoing rehabilitation.

13.7. The User publishes Advertisements on the Website as follows:

a . by clicking on the “Add Ad” icon or a similar icon;

b . making a payment (for Paid ads only).

13.8. Posting of an Advertisement in the Service begins immediately after its publication (with the exception of paid advertisements, the publication of which occurs from the moment payment is received) and continues for another 30 days, but no longer than if one of the following circumstances occurs:

a . The user sold the Position;

b . The User has modified the Ad so that it lists a different item than the one originally described;

c . The user deleted the Ad.

13.9. If Hovlee.uz becomes aware of the occurrence of circumstances specified in paragraphs 4.8. a ) or 4.8. b ) , Hovlee.uz has the right to remove the Advertisement in accordance with the principles specified in section 13.10 of the User Agreement.

13.10. While an Advertisement is posted on the Website, the User may change its content and certain parameters, as well as delete the Advertisement. Three days before the end of the Advertisement's posting period, the User may extend the Advertisement's display time for an additional 30 days free of charge. However, this extension is subject to a fee for paid Categories, and if the Limit for the relevant Category is exceeded, the Limit specified in Appendix 3 "Ad Limits" is exceeded.

13.11. The ability to change the content of an Advertisement does not apply to changes in the price or any other parameters of the published Advertisement aimed at avoiding payment of amounts due to Hovlee.uz for services provided within the Service, or obtaining a refund of funds due to the User, in cases provided for by the Rules.

12/13. Free ads

a . Within the Limit specified on the platform, the User publishes Advertisements on the Website free of charge.

b . Within the Limit (free Ads), the User can simultaneously publish 776 active Ads.

c . Hovlee.uz will inform the User of the Limit being reached by sending a message accessible in the Account. Posting another Advertisement on the Website or in a Category where the Limit has not been granted is subject to a fee .

13.13. Advertisement promotion services

1. To increase the attractiveness of the Advertisement, the User can use paid promotion Services in the form of raising the Advertisement, Top Advertisement and VIP Advertisement;

13.14. The User may use any Promotion Services during the posting or display of the Advertisement.

13.15. Hovlee.uz is not responsible for the effectiveness of the Promotion Services, understood as an actual increase in interest in the Advertisement or its position.

13.16. Payment

13.16.1. The User will be visually informed of the current price of the selected Paid Services on the Website. All prices listed on the Website are gross prices (including value-added tax) expressed in the national currency ( UZS ).

13.16.2. Payments made within the Service must be made in advance - in the full amount required to order the given Paid Service, before the start of its provision - using payment forms provided by Hovlee.uz .

13.16.3. The provision of the Paid Service shall commence after full payment for such Paid Service has been credited to the Hovlee.uz account .

13.16.4. At the User’s sole discretion, the User may make a payment using one of the available payment methods in accordance with the information provided during the selection of this service, following the payment instructions in the Hovlee .uz Account .

13.16.5. Using any payment method requires establishing a separate legal relationship with the provider of that payment service and accepting its terms and conditions. Hovlee.uz is not a party to such relationships and has no ability to interfere with their content or execution. If problems arise with payment, the user should contact the relevant operator to clarify any doubts or file a complaint. However, in exceptional cases and within the technical and organizational capabilities of Hovlee.uz , we can assist the user in resolving the issue. Hovlee.uz is not responsible for payment services provided by external service providers.

13.17. In the event of early termination of the Advertisement due to its deletion by the User, if the Position has been sold or the User has changed the subject of the Advertisement in such a way that a different Position is indicated than the one originally designated, the fee charged for posting this Advertisement and related Paid Services for the unused period will not be refunded.

13.8. Advertisements that violate the law or these Rules, in particular those added to the wrong category, similar or duplicate advertisements, repeated advertisements (spam), containing offensive or pornographic materials, attempts at fraud, or copyright infringement, will be removed, and the previously charged fee for posting the Advertisement and Paid Services related to the Advertisement will be refunded to the User's account on Hovlee.uz – the "Refunds" account . At the User's request, the payment amount may be returned directly to the bank account from which the payment was made. If the Advertisement is removed after being posted on the Website, the User will be charged for the services provided up until the Advertisement's removal from the Website. If an Advertisement is deleted after being posted on the Website with the ability to edit, the funds charged for the Paid Services associated with that Advertisement will not be refunded, as the User may use the Paid Service within its validity period after the violations have been corrected and the Advertisement has been published.

13.9. Refunds to the bank account are processed through the payment partner through which the User topped up Hovlee.uz . Refunds can only be processed within the same month (from the 1st to the 25th, inclusive) in which the funds were paid through Hovlee.uz . In other cases, refunds cannot be made due to legal restrictions.

20. Funds for properly rendered services are non-refundable. If Hovlee.uz finds a way to refund funds for properly rendered services, such funds may in any case be refunded no more than once every 6 (six) months to a single Account .

13.21. Illegal and contrary to the Rules actions of Users

13.21.1. The User has the right to use the Service in accordance with its intended purpose, in accordance with the law and good information society etiquette, and respecting the rights and interests of others. In particular, the User undertakes

a . not to take any actions that may interfere with the normal functioning of the Service, including not to interfere with the content of the Service, your Account, the Accounts of other users, or the information technology elements of the Service;

b . not to undertake illegal actions, including not to use the functionality of the Service to transmit or publish materials that violate the law and personal rights, content of terrorist nature, containing or distributing child pornography, violating the intellectual property rights of others, as well as discriminatory or racist content;

c . not to use the functionality of the Website to sell (or perform other actions with a similar effect) the Positions listed in Appendix 5 “Prohibited and Conditionally Permitted Positions”, not to sell them without fulfilling the conditions listed in Appendix 5, as well as other Positions, provided that their sale is excluded in accordance with applicable law, as well as Positions that have been stolen or are the subject of a judicial or administrative dispute, or Positions subject to enforcement proceedings, bankruptcy or rehabilitation;

d . not to mislead users of the Service and Hovlee .uz , for example, by providing false information about the Position or concealing relevant information;

e . refrain from unfair actions, abuse of the functionality of the Service, and use of the Service contrary to its purposes and Rules.

13.21.2. The User is obligated to fulfill the obligations listed in paragraph 10.1 of the Rules at each stage of using the Service, in relation to each offered functionality, including in the case of publishing Advertisements and sending messages to other Users.

13.21.3. The publication or transmission of any content on the Website is carried out automatically using the Website interface and without the participation of Hovlee.uz. Hovlee.uz does not automatically check all content transmitted using the Website's functions.

13.21.4. If the content of an Advertisement changes after the User has posted it on the Website, Hovlee.uz reserves the right to edit content that does not comply with the Rules or to delete the Advertisement.

. Any person using the Service has the opportunity to report to Hovlee.uz any illegal content or content that violates the Rules and Regulations distributed through the Service. To the extent possible, the Notifier must provide information that allows Hovlee.uz to verify the Abuse Report, including, but not limited to, the ad ID , an explanation of why the Notifier believes the content is illegal or violates the Rules, and, at its discretion, contact information.

Hovlee.uz receives a reliable message ( based on a report of abuse or any other means) that content sent or published using the Service is illegal or violates the provisions of the Rules :

a . Immediately block the content, including, but not limited to, the Advertisement and the relevant Promotion Services. If blocked, the content will be invisible or unavailable to persons using the Service in the User's Account panel;

b . conduct appropriate investigations to establish the circumstances of the matter, acting proportionately and reasonably, including, for example, by contacting the whistleblower, the content provider, the competent authority or an external adviser;

c . in the event of blocking certain content, no later than when the blocking takes effect, inform the provider of the content by e-mail, indicating the blocked content, the reasons for the decision to block it, and providing the basis for the decision with a reference to the Rules;

d . The provisions of paragraph 13.21.6. c shall not apply if, due to notification to a competent government agency, mandatory provisions of law or the need to ensure the safety of life, health of people or the state, it is necessary not to disclose the information specified in this paragraph.

13.21.7. The User has the right to challenge the decision to block content transmitted or published using the Service by objecting to the provision of information about the blocking of such content by Hovlee.uz . The provisions governing the complaints procedure apply accordingly.

13.21.8. If the objection referred to in paragraph 13.21.7 is considered justified or doubts regarding the circumstances justifying the illegality or contradiction with the Rules of the given content are resolved:

a . The blocked content is restored and becomes available as a copy of the Advertisement, accessible in the Account. The User can publish it through the Service;

b . If the Listing was covered by one of the Paid Services, the fee previously charged for posting the Listing and the Paid Services related to that Listing will be returned to the User's account – the "Refunds" account. Refunds are made for the hours during which the service was not provided. Astronomical hours are used to calculate the refund amount, and refunds are made for the days during which the service was not actually provided. Upon the User's request, the payment amount can be returned directly to the bank account from which the payment was made.

13.21.9. If the objection specified in paragraph 13.21.7 is considered unfounded or the Business User does not file an objection within 7 days of receiving the information specified in paragraph 13.21.6.c :

a . Blocked content is permanently removed from the Website ;

b . If the designated content was covered by one of the Paid Services, the fee previously charged for posting the Ad and the Paid Services related to that Ad will be returned to the User's account—the "Refunds" account. Refunds are made for the hours during which the service was not provided. Astronomical hours are used to calculate the refund amount, and the refund is made for the hours during which the service was not actually provided. Upon the User's request, the payment amount can be returned directly to the bank account from which the payment was made.

13.22. Hovlee.uz reserves the right to delete an Advertisement or block an Account if there is a suspicion that actions that threaten the safety of other Users within the Service may occur through the Advertisement or Account, as well as if the Advertisement negatively affects the reputation or otherwise harms Hovlee.uz .

13.23. In the event of a serious violation of the law while using the Service, as well as a serious or repeated violation of the Rules, in particular in the case of repeated attempts to publish or distribute illegal content by a specific User or Users acting jointly by agreement, including the use of different Accounts, Hovlee.uz may , in accordance with the principles of proportionality and respect for freedom of distribution, suspend, temporarily or permanently block the Account or Accounts, which will be equivalent to a temporary suspension of the provision of services to the User, taking into account the following rules:

a . Account suspension means a temporary suspension of its operation. A suspended Account loses the ability to actively use the Service, meaning they cannot send messages using its features, post Advertisements, or conduct Transactions. However, you can still view the Service, your message history, and published Advertisements.

b . Blocking an Account means that the User loses the ability to log into it.

13.24. If certain content is blocked, the User will be notified by email no later than the date the blocking takes effect (for users registered on the Service via email) specifying the blocked content, the reasons, and the grounds for such decision, as per the Rules. Users registered by phone number will be notified via push notification; all the above information is available to such Users in their Account.

14. Amendment of the agreement

14.1. The Agreement may be amended by Hovlee.uz without any special notice. The new version of the Agreement shall enter into force from the moment it is posted on the Marketplace, unless otherwise provided in the new version of the Agreement .

15. Final Provisions

15.1. The Agreement is considered concluded at the moment of the Buyer’s registration on the Marketplace.

15.2. If for any reason one or more provisions of this Agreement are found to be invalid or unenforceable, this shall not affect the validity or enforceability of the remaining provisions of the Agreement.

15.3. This agreement is drawn up in three languages: Uzbek, Russian and English, which have equal legal force.