Our Policy covers how and why we collect, use, protect, and share your personal information:
on our websites and mobile apps (services) where this Policy is posted or linked;
at order pickup points and points of sale.
Our policy focuses on personal information—information that identifies you or can reasonably be linked to information that identifies you. For example, when you purchase a product, we collect personal information such as your name, address, and phone number to fulfill your order, or your passport information to provide the services you requested.
We require our partners, business partners, and service providers to manage your personal information properly. Our employees are responsible for ensuring compliance with this Policy. We require anyone who manages our customers' personal information to do so properly and in accordance with our rules.
What information do we collect
We collect two types of information:
information we receive from you;
information we receive from others.
By providing us with personal information about a third party while using any Hovlee service, you represent and warrant that you have that person's consent to the transfer of personal information to us and to our subsequent processing of that personal information.
The information we collect from you includes information you share with us, such as when you create an account on one of our websites or post reviews, comments, and content/posts. It also includes information you provide to us through technology, such as a cookie placed on your computer when you visit our websites. We also receive information from other sources to help us supplement our records, improve the personalization of our services to you, and detect fraud. Our goal is to limit the information we collect to what is necessary to support our business. By posting your personal information and other data on one of our websites or mobile services, you, without the involvement or consent of Hovlee, disclose such data and information to an unspecified group of persons.
We collect information to deliver the products and services you request and to improve your shopping experience. We collect information from you in various ways when you interact with our stores, websites, and mobile services.
Information We Receive from You
You share information with us in various ways through our services and online. For example, you share information when you:
Purchase goods or services on hovlee.uz or pre-book airline or train tickets, or purchase items from a Seller whose product catalog is available on hovlee.uz;
Create an account on one of our websites or mobile services;
Fill out various forms, applications, questionnaires, and surveys on our websites;
Participate in our programs and promotions on social media;
Contact us. For quality control purposes, the conversation may be recorded;
Post a review or comment on one of our social media pages, write a review, or post other content on one of our websites or mobile services;
Participate in contests, sweepstakes, promotions, or surveys;
Contact us to return an item to the manufacturer's service center if the item breaks during the warranty period;
When you participate in these activities, you may provide us with various types of personal information, such as your name, email address, physical or postal address, phone number, date of birth, payment information, email address, and passport information.
If you wish to pre-order items at a Seller's retail store whose product catalog is available on ozon.ru, we may ask you to provide the following information for each product category: last name, first name, patronymic; identity document details (passport number and series, date and issuer); phone number; and email address. This information may be transferred, in whole or in part, to the Seller for the purpose of fulfilling its obligations to you.
